Inbox counter improvements
As you already know, our IT team is always on the lookout for new ways to improve your user experience.
This month, our engineers greatly improved the message counter in your GroupCamp Inbox. We wanted to give you a quick recap so that you can fully understand how it works !
From now on, the GroupCamp Inbox counter:
- Indicates the number of received messages based on the last time you accessed the Inbox app,
- Goes back to 0 after you access the Inbox app,
- Automatically goes up in real time when you receive new messages (Desktop and Responsive versions)
- On the Responsive version, the counter becomes grey when the sync mechanism is not activated (see screenshot below).
As soon as the mecanism is activated, the counter will be displayed in red (Editor's note: WebSocket connection).
Note: If you notice that your counter never turns up red (and that the rest of the application works), it probably means that your Smartphone browser is not supporting the WebSocket technology. In the event you experience an issue with your Inbox counter, please contact the support team.